Safe Shopping
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Tel: 087 803 2167 or Email: [email protected] or mailing us at Artsavingsclub, 184a Beyers Naude St, Rustenburg, NW, 0299, South Africa.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – PLATFORM
Our store is hosted on Xneelo Dedicated Server. They provide us with the online e-commerce platform, WordPress & Woocommerce, that allows us to sell our products and services to you.
Your data is stored through Woocommerce’s data storage, databases and the general Woocommerce application. They store your data on a secure server behind a firewall.
Payment:
PayFast is PCI DSS level 1 compliant. PCI DSS stands for Payment Card Industry Data Security Standard and is a PASA (Payment Association of South Africa) regulation in South Africa, this means any company accepting credit card payments on their website needs to comply in some way. Outsourcing your card payments to PayFast means you do not have to be concerned about the laborious process of being PCI compliant, and can rest assured in the knowledge that card information is handled securely.
For more information on PCI compliance you can refer our blog post, or to the PCI security standards best practices. You can, if need be, take the PCI self assessment questionnaire.
- PCI-DSS Level 1 Compliant
- We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this –the highest– level of encryption currently available.
- All sensitive info is encrypted within our own database.
- We run penetration testing on our system on a weekly basis to look for vulnerabilities. We are only required to do it once every three months, but we run it every week.
- Our entire site, blog, payments page and help site all are served off secure servers, making it harder to perpetrate phishing attacks.
- 3D Secure is in place for all credit card transactions.
- Two-factor authentication is available to restrict access to your PayFast account.
- We use GEO IP tracking to see where transactions are originating from and look for mismatches between this and the card’s issuing country.
- Our system automatically checks for suspicious payment velocity.
- We use BIN/IIN validation to check for card-issuing bank locations and merchants can choose to enable/disable payments from certain countries.
- Payments and card details are automatically checked against large online databases of blacklisted details.
- All suspicious transactions are manually reviewed by our stellar Support Team.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
PayFast is committed to keeping you, your customers and all sensitive information secure. We have a multitude of automated and manual checks in place to protect both buyers and sellers from fraudulent transactions. Online retail has a fraud rate between 1 and 2% of all transactions. Through effective controls, PayFast’s is currently below 0,2% and still going down.
- PCI-DSS Level 1 Compliant
- We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this –the highest– level of encryption currently available.
- All sensitive info is encrypted within our own database.
- 3D Secure is in place for all credit card transactions.
- Two-factor authentication is available to restrict access to your PayFast account.
COOKIES
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
- aftership.com
- hubspot.com
- mailchimp.com
- artsavingsclub.co.za
- facebook.com
- google.com
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact at [email protected].
